Use the articles and resources in this Transition Toolkit to help your clinic prepare for payment processing with Therapy Brands Pay and Stripe.
Learn about Payment Processing with Therapy Brands Pay and Stripe
- Transition FAQs: See answers to questions from customers transitioning from Vantage to Therapy Brands Pay and Stripe.
- Manage Your Stripe Account with the Stripe Dashboard: Learn how to use the Stripe Dashboard to manage and configure your account, navigate to important resources like payment overviews and reports, review account activity and balance information, and more.
- Learn about Payouts to your Bank Account: Understand how Stripe sends money to your bank account.
ReCollect Client Credit Card Data
For compliance and security reasons, client credit card numbers are not stored within Fusion. Before you begin processing payments with Therapy Brands Pay and Stripe, you will need to recollect credit card information for your clients.
- The Payment Processing Transactions Report can be downloaded and grouped by billing account name. You can export and sort this report to locate a list of transactions from clients you will need to recollect credit card information from. After your enrollment in Therapy Brands Pay & Stripe is complete, you will be able reenter and save this credit card information in Fusion prior to processing a payment.
Start Using Therapy Brands Pay & Stripe
- Enroll in Payment Processing with Therapy Brands Pay: You can enroll in both Therapy Brands Pay and Stripe from within Fusion. If you have all the required information and documents ready, it usually takes less than 20 minutes to complete your application for enrollment.
- Save New & Recollected Payment Information in Fusion: Once your enrollment is complete, you can enter and save your client payment information in Fusion. You do not need to wait to process a payment in order to save complete payment information (including CVV codes).
- Invite Clients to Use the Patient Portal to Make a Payment or Save a Payment Method Prior to Making a Payment: Once your enrollment is complete, client portal users can save their payment information for future payments.
- Email Click-To-Pay Invoices to your clients: Clients can make payments and save payment methods online using the Click-To-Pay link in their invoice email.
If you have questions or need help, you can Schedule a call with the Payments Team. Appointments for support are available Monday - Friday between 10 a.m. - 4 p.m. Eastern Time.