Fusion users can delete messages from conversations with portal users. The message sender, date and time will still display in the conversation, and the message will be replaced by a note indicating that the message was deleted.
Delete a Patient Message
- Click the Messages icon in the upper right corner of Fusion."
- Click the Patient Messages tab, then click the row of the Conversation that contains the message you need to delete.
- Hover over the Message you want to delete.
- Click the red Delete icon.
- Click the Delete Message button.